1. BicCamera
  2. Store service
  3. As for delivery, the support, it is service menu

Service menu of BicCamera

※Service may be changed without notice. ※Content of service is different in the Internet shop.

Delivery, construction

It is usable immediately!
"Today, the next day delivery service"

It is usable immediately!
On today, the next day
We send.

In the case of delivery on that day

For example…In the case of reception desk until 15:00 on that day

We send for from 18:00 to 23:00!

※It is limited to our designated area. ※You may not use this service by the stock situation, condition, delivery area of products. ※When setting is necessary, on the day delivery is not available. ※Contents of service are different from the Internet shop. For more details, ask to store salesperson.

We accept designated delivery in delivery date, time.

Delivery designated in delivery date, time

To convenience of the destination, you can choose date, time zone you like free.
It is from 20:00, ⑥ 20:00 to 21:00 from 18:00, ⑤ 18:00 from 16:00, ④ 16:00 from 14:00, ③ 14:00 from 12:00, ② 12:00 from delivery designated for six wards, ① 8:00
We accept delivery (Refrigerator, washing machine, TV) with setting work by designation for three wards in time.

※When setting is necessary, on the day delivery is not available. It is from 14:00, ③ 16:00 to 18:00 from 12:00, ② 12:00 from setting, delivery designated for three wards, ① 8:00

※We may not send by traffic condition before time you like. Time zone when can be specified may vary according to the destination.

Repair

Repair of household appliances, please feel free to contact!

050-3116-1111

Time in: 9:00-21:00
It is available from cell-phone, PHS.

jikomishuri

Repair

jikomishuri accepts repair in BicCamera of each places of the whole country. We buy other than the BicCamera , and even product of request accepts repair. Please bring in casually.

hikitorishuri

Taking care of

Cases without store of BicCamera are available for repair by taking over near. It is available to convenience of customer from taking care of of products to delivery after repair.

Business trip repair

We will accept repair such as large products (Refrigerator, washing machine, Air Conditioning TV) over telephone. Please feel free to contact.

Household appliances recycling

Household appliances Law for the Promotion of Utilization of Recycled Resources of resources is law for the purpose of collecting specific domestic equipment, and commercializing again to promote effectively utilizing. When dispose of Refrigerator, washing machine, Air Conditioning TV, the following amount of money of customer burden. We accept inquiry, application in each BicCamera shop.

<domestic main makers> risakuru rate of four items of target household appliances

Recycling
Target product
TVRefrigeratorWashing machineAir Conditioning
Cathode ray tube type
TV
Plasma television
LCD television
RefrigeratorWashing machine ・
Dryer
Air Conditioning
SizeMore than 16 typeLower than 15 typeMore than 16 typeLower than 15 type171 L or more170 L or lessThere is not size division
Recycling
Rate ⁄1 stand
(tax-included)
2,420 yen ...1,320 yen ...2,970 yen ...1,870 yen ...4,730 yen ...3,740 yen ...2,530 yen ...990 yen ...
Collection porterage
⁄ One (tax-included)
1,650 yen ...


When we have you buy a new in our store, as for the collection porterage when pull collecting place is different, it is 2,750 yen (tax-included) uniformly on case only for taking care of or delivery setting place and taking over day.
※Recycling rate may be different from the rate mentioned above, and it, please confirm maker name of home electric appliances of errand on request by maker. Please feel free to ask us for details.
※Of article targeted for the recycling mentioned above leave, and cannot accept (collection) when prior procedure is not done. Please consult to salesperson of neighborhood.

Digital support

We support digitally easily

PC

Even sudden trouble prepares for service to be able to use digital support for in peace setting, how to use. We will meet request of customer on store, telephone, business trip!

We support smartphone easily

Smartphone

Even sudden trouble prepared for service to be able to use digital support for in peace setting, how to use. ※We carry out at some stores.

Back-order product arrival situation inquiry

You can confirm the arrival situation of product which you ordered in shop on the Internet. Please prepare slip handing in the case of confirmation on order.